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Issue 141


October/November 2014

Volunteering North Queensland Inc.

Unit 6/56 Charles Street, Aitkenvale

Telephone: (07) 4725 5990

Fax: (07) 4725 5996



Hi folks!

Welcome to the Halloween edition of Willing and Able for 2014! October is more than Halloween though, it's also the time for VNQ's AGM and personal tax deadlines. In this issue, we have details of both, as well as information on several training workshops, several pieces of news from around the sector, initial details of a Christmas art project in the CBD and articles on Workplace bullying and the difference between volunteering and internship. The CIC's new community directories are out and we highlight two other organisations. There is also a request for submissions for school holiday activities along with a request for community help from the Pyjama Foundation. Besides all of our usual features, there are also a few Halloween Corners spread throughout this issue, so be sure to look out for them! All this and more, inside!

So why not put off your pumpkin carving for a bit and enjoy this issue of Wiling and Able!



Credit where credit is due. Most of the information on the website and in this newsletter wouldn't be possible without the help of all the organisations who send VNQ information about special events or new resources that they want known. Thank you, all!

A special thanks to everyone who contributed articles especially written for this issue.

VNQ Website:

VNQ Email:

VNQ ABN: 89 493 383 445

Halloween Humour

Q. What do Vampires never order at restaurants?
A. Stakes.

Q. What happened to the guy who couldn't keep up payments to his exorcist?
A. He got repossessed.

More Halloween Humour

Q. What do you call a haunted chicken?
A. A poultrygeist.

Q. What is a monster's favourite play?
A. Romeo and Ghouliet.

Q. What is a vampire's favourite sport?
A. Casketball.

Q. Why do mummies never go on vacation?
A. They're afraid they'll relax and unwind.

Q. Why are most monsters covered in wrinkles?
A. Have you ever tried to iron a monster?

Page 1


Volunteer Managers Network Meeting & Training Session

Here are the details for the next Volunteer Managers Network Meeting & Training Session.

November 20 - 9:30am-12:00noon
(morning tea will be provided)
VNQ Training Room
6/56 Charles Street - Aitkenvale

Please RSVP to:
Volunteering North Queensland


VNQ's Networking meetings are held bi-monthly and are a great opportunity for people in the community sector to meet each other, network and share their experiences, knowledge and learning. Attendees can suggest topics for discussion, guests or issues.

For more information, please contact VNQ on:
Ph: 4725 5990


Annual General Meeting

October 30 - 12.30pm
(light lunch at 12noon)
VNQ Training Room
Unit 6/56 Charles Street, Aitkenvale

RSVP attendance by October 28 to:

Volunteering North Queensland Inc.
Ph: 4725 5990




Hello Everybody,

As the year nears its end we are beginning to forward plan for 2015 and would welcome your insights as to how we might best support an inclusive volunteer community. We are particularly keen to focus on ways to identify your organisation or clients' volunteer support and training needs: particularly with a focus on those of diverse cultural backgrounds, abilities and needs, including job seekers.

However, in the short term, you are invited to attend our Annual General Meeting on 30th October at 12:30pm. Your invitation is included in this newsletter. Your voice is important to us: if you can't attend please return your proxy form. Please check that your membership is current. You must be a financial member to exercise voting rights.

Thank you to the outgoing committee for your unstinting support and dedication during the past year. I'm happy to see that most have re-nominated for another term, albeit some in different positions.

In the past months we have welcomed our new admin assistant, Deborah Haines, and said a regretful farewell to Ildiko Jozan. Our volunteer Tanya Laporte has moved on, as has Kimberley Wilson whose 6 month contract as community educator has just expired. I'm delighted to say that Kimberley has nominated for Management committee, as secretary.

Beyond the AGM we will be planning the VNQ 2014 International Volunteers Day celebration. As has become traditional we will again be calling for expressions of interest from potential partners. If you haven't planned your event why not join us?

Many thanks to those who have renewed your membership and updated contact details. Please contact us if you need to refresh your volunteer positions or list new ones. If you have any short term or special events coming up please let us know as we have a data base of volunteers who can only commit to short term or one-off volunteering jobs.

I look forward to continuing to work with you.

Kind regards,


Anita Berry
Manager - Volunteering North Queensland Inc

Updating Contact Details

If your organisation changes contact details or postal address, please let VNQ know, so we can update our records and keep in contact with you. Thank you.

To update details, contact VNQ on:
Ph: 4725 5990 or

Page 2


Community Skilling Series

Sponsorship & Fundraising November 01 - 9:00am-12noon Trainer: Gerard Byrne VNQ Offices Unit 6/56 Charles St - Aitkenvale Bookings Essential - limited places


For details or bookings contact:
Volunteering North Queensland Inc
Ph: 4725 5990 or

VNQ's Offices
Unit 6/56 Charles St - Aitkenvale

VNQ's training program is run in partnership with the Townsville City Council. tcc_bwlogosmall.jpg

Free HLT30212 Certificate III in Non-Emergency Client Transport

October 20 - November 28 (6 week course)
Cost: FREE

This is a Community Learning program funded and supported by the Queensland Government, supplied by TOTTS Community Flyer in partnership with St John Ambulance.

The program targets disadvantaged learners who are not on mainstream income support and are not accessing Australian Government employment services or assistance.

Register your interest by October 16 to:
Ph: 07 - 3422 7931 (not a local call)

Anti-Discrimination Training

Introduction to the Anti-Discrimination Act
for Community Organisations

November 12 - 2:00pm-4:00pm
Level 2 St James Place
155-157 Denham St - Townsville CBD
Cost: FREE

For more details contact:
Anti Discrimination Commission Queensland
Ph: 4421 4000 or


Summer School Holiday Guide - 'Hot Pocket'

Townsville City Council is calling for submissions for their Summer School Holiday Guide "Hot Pocket".

They need activities, workshops or events that are:

  • Being run during the December 15, 2014/January 26, 2015 holiday period
  • Low cost or free
  • Drug and alcohol free
  • Aimed at Townsville youth aged 10-25 years
  • Being run in the Townsville area

Coupons for holiday promos, coupons, freebies or special events from businesses can also be included.

The aim of 'Hot Pocket' is to highlight and promote a variety of safe and affordable activities or events for Townsville's youth that encourage activity, recreation, leisure and skill development.

Submissions close October 24.


Submit your activity or coupon's details at:


For more details contact Community Development:
Ph: 1300 878 001

Christmas in the City - Community Art Project

A community art project will be Townsville Council's 2014 event aimed at encouraging community use of the CBD over the Christmas period.

Workshops will begin soon, but if you want to participate, you can start gathering materials now.

Materials needed are:
Fabrics, materials, wool, yarn, rope, netting & Christmas decorations.


For more details contact:


Did you know that 'Halloween' is short for 'All Hallows' Evening'?

It is also claimed by folklorists to be the night when the border between the mortal and spirit worlds is at its thinnest.

Page 3


Workplace Bullying

Much recent media comment has focused on the appointment of the new Chief Justice of Queensland. There were the factional demands from within the legal fraternity for his resignation. His swearing in and welcoming ceremonies were boycotted by many, and he has been publicly criticised, vilified and ostracised.

Personal opinion on his appointment is irrelevant. The question is, has the new Chief Justice been subject to workplace bullying? Read on, then make up your own mind.

Commonwealth and state legislation prohibit workplace bullying in all its forms, but consider also, the morality of such repugnant behaviour. Every human being has dignity and feelings that must be respected at all times. Who then has the right to knowingly say/do anything that could hurt someone else's feelings? The Bible says 'do unto others as you would have them do unto you', which I think is analogous to the Australian 'fair-go' maxim. It is simply not fair to bully someone under any circumstances.

Bullying is well defined. Legislation says that a worker is bullied if another person or a group of people repeatedly act unreasonably toward them. Unreasonable behaviour victimises, humiliates, intimidates, threatens, induces negative opinion, and coerces. Bullying includes, but is not restricted to, pressuring someone to do something, behaving aggressively, criticising privately/publicly, unrealistic work deadlines, personally/professionally, excessive supervision, ignoring, yelling, rejected meetings or discussion input, and exclusion from events, even, in some cases, work-related social functions.

The potential effects of workplace bullying are profound, and include seriously unhappy and inefficient workplaces, increased staff absenteeism/turnover, and diminished employer reputation. Workplace accidents increase by reason of pre-occupation with the bullying behaviour, and dispute intervention by unions/employee support groups similarly increases. Bullies are cowards who get pleasure from humiliating or intimidating other people, they have no inter-personal skills, they destroy workplace harmony, they ruin organisations, they can ruin families, and they can ruin lives. Bullying is unethical, immoral, and certainly illegal!

Every worker in every workplace must be totally intolerant of bullying. If you believe that you are being bullied by anyone in your workplace, or have witnessed what may constitute bullying, speak privately with your supervisor, someone else in higher authority, or your workplace health and safety representative.

The one thing that you should NEVER do is ignore bullying. We owe it to each other to eradicate workplace bullying.


Clement Plath
VNQ WHS Co-ordinator


Pyjama Foundation Christmas Party

The Pyjama Foundation needs a bit of help for their annual Christmas Party for Foster care children in their Free Love of Learning program.

When: Saturday, November 29 - 4:30pm-6:30pm

Where: Aitkenvale State School Hall

What's Needed:

  • Food sponsor
  • Kids activity arrangement & running on the day
  • Santa gifts for kids in the program
  • Help with face painting
  • Sponsor jumping Castle (approx $400)
  • Promotional items for bags - e.g.: USB, discount vouchers, pens, water bottles, hats
  • Raffle or other prizes - ego: money/chocolate tree, guess how many jar, lucky dips
  • Santa Costume (or to be Santa for the event)
  • Help with set up, crowd control or pack down

Cash donations towards their Free Love of Learning program are also welcome at any time.


If you or your organisation/business are able to offer assistance, please contact:

The Pyjama Foundation's Townsville Coordinator
Ph: 0409 059 714 - Julie-Ann Douglas


Income Tax Reminder

Have you done your income tax return yet?

Don't forget the deadline for personal income tax returns is October 31! Go to the ATO website for full details.

Page 4


National Standards

The National Standards for best practice in management of volunteers is available for free download from the Volunteering Australia Website.

Internships versus Volunteering - 5 ways to tell the difference

One of the most common questions we (the Centre for Volunteering) are asked by our member organisations with a role to fill is if there is a difference between internships and volunteer roles.

The answer is a resounding yes.

The Centre for Volunteering's Volunteer Referral Service Manager, Avril Samuels, said it is important for member organisations to know the difference between an internship and a volunteer placement because there can be legal consequences if a role as incorrectly advertised as an internship.

"The area of internships is a complex, often grey area, but it is important to take time to ask yourself five key questions about the role will help you define it," Avril said.

"Importantly, the terms aren't interchangeable. An organisation can't call a volunteer role an internship simply because they think it sounds more appealing.

"If in doubt, our Volunteer Referral Service will always advise members if we believe a role has been incorrectly defined so we are always in keeping with best practice."

Here are our top five tips to tell the difference between internships and volunteering.


  1. A formal work experience arrangement that is part of an education or training course where the student needs to gain experience in a particular occupation or industry
  2. Always a short term arrangement
  3. Provides students with skills to help them transition from study to work
  4. The work performed is not measured by productive activities
  5. The volunteer, not the organisation, is the chief beneficiary of the arrangement

Volunteering Roles

  • A volunteer is someone who works unpaid for the main purpose of benefitting someone else
  • Best practice for volunteering dictates that a volunteer role should not exceed 16 hours per week on a long term basis
  • No legal contract binds a volunteer to perform work or attend the workplace
  • No pay is provided for the work performed

"The good news is that as long as you know that there is a difference between internships and volunteering, it's pretty easy to tell the difference once you consider the purpose of the arrangement and who gets the main benefit."

More information can be found on following websites:

Work Experience and Internships
Unpaid Work
Internships and Unpaid Work - update (August 2014)


Article written by Kylie Yates, August 26, 2014 for the Centre of Volunteering at:


Q. What do you call two witches living together?
A. Broommates

Q. What do you call a witch's garage?
A. A broom closet.


CIC Community Directories

The new Community Directory is now available!

Standard price - $27.50
Students & Pensioners - $18.70
Resource & Recreation Directory Package - $32.00 Membership Bundle - $45.00
(Directory set + CIC 2014/2015 membership)
*all prices include GST

Available from the Community Information Centre
Level 1 Northtown - 280 Flinders St - CBD

Page 5


Q. What three ice-scream flavours do vampires, witches and ghosts enjoy?
A. Veinilla, lemon-slime and booberry.


Qld Disability Network - New Facilitator

The Townsville region of the Qld Disability Network has a new Facilitator - Peter Gurr.

As membership of the Qld Disability Network grows, Peter hopes to be able to facilitate more community programs for this region.

Membership is free to people with a disability.

Blue Cards

Responsibility for the Blue Card system has changed from the Commission for Children and Young People and Child Guardian to the Queensland Public Safety Business Agency.

The change came into effect on July 01, 2014.

Make sure you are using the new forms, available on the Blue Card website, to avoid processing delays.

Burdekin Rotary and Lions Clubs make History

On July 25-27, the Rotary Clubs and Lion Clubs of Ayr and Home Hill came together on a single project, for the first time in Burdekin history.

The four clubs united to serve at a Canteen at the Ayr Showgrounds for the North Queensland Machine Preservation Society Rally. Months of planning and Combined Service Club Committee meetings came to a successful conclusion with steak burgers, sausages and softdrinks sold to Rally goers.

All proceeds from the weekend went to Burdekin community organisations like Meals on Wheels, the School Chaplaincy Programme and BCA.


Information sourced from The 201Q2 District Governor's Bulletin Issue 3 - September 2014.


GIVIT Online Donations - Goods for Good Causes

GIVIT is an online non-profit organisation that sources items from the local community and matches them to those in urgent need of those items.

It supports over 900 Australian charities by enabling donators to see who needs what items and makes donating easy via an online portal. The organisations get what they need, when they need it.

GIVIT also works in partnership with the Qld Government to manage all offers of donated goods and services in times of national disasters.

Above n Beyond Cleaning

  • Competitive prices
  • High quality cleaning
  • Reliable, dedicated, trustworthy team
  • Fast turnaround for your quote
  • No job too big or too small
  • $5 of every clean goes to support local women facing social disadvantage or homelessness

Above n Beyond Cleaning is a social enterprise aiming at improving the lives of women, to support them towards independence, empowerment, freedom and safety. It provides sustainable employment opportunities for women, allowing them to support their families and keep their homes.

The business was set up by The Women's Centre, in partnership with the Townsville Multicultural Support Group and was made possible by a grant from The Mercy Foundation.

Facebook Link


4 Uses for a Straw Broom on Halloween

  1. Traditional mode of transport for a witch/warlock.
  2. Traditional pet carrier for black cats or kittens.
  3. Put by the door in the evening to keep a house safe from witches or spirits, compelled to count the straws until dawn, when they have to leave.
  4. To clean up after a really good Halloween party.

Page 6


Bombo the Wonder Dog

VNQ are supporting our volunteer Suzi Vincent's fundraising venture to raise money for Legacy by selling the delightful children's book her husband, Tony, created during the last weeks of his life.

Tony died from metastatic melanoma originating from naval service during the Vietnam War. As a side affect, in the last six weeks of his life, he experienced heightened creativity due to changes in the brain: so began the adventures of Bombo the Wonder Dog.

Bombo, who resembles the family dog, is a very smart black dog. He has the kind of adventures that children and the young at heart dream of. Among other things he goes on a secret mission in nuclear submarine, a train trip in New South Wales and a plane ride over Antarctica - with 10% discount for other dogs!

Suzi and her children have lovely memories of this special time with Tony as he entertained them daily with Bombo's adventures. They are hoping to share some of them with you whilst at the same time supporting Legacy.

Bombo the Wonder Dog is a lovely story with many forms of transport throughout the book as they were Tony's (and Bombo's) passion. The book also carries a strong theme about caring for others and making people happy. It is suitable for boys and girls from pre-school age to lower primary school level, but everyone will enjoy it.

The book is beautifully illustrated in high gloss.

Price: $15
Postage: $3

You can purchase your copy of Bombo from:
VNQ Office
Unit 6/56 Charles St - Aitkenvale


Email: or
Mobile: 0409 880 902


Please include your address and phone number if emailing orders.
Payment can be EFT or cheque.


As Editor of Willing & Able, I love putting together the annual Halloween edition. It's a chance for me to add something a bit different into the mix of articles, but it's also the chance to go wading through a variety of jokes on monsters, witches, ghosts, goblins and all manner of creatures that go 'bump' in the night.

The thing I like best about Halloween Humour is that so much of it is so bad that it will earn groans loud enough to make any ghosts in hearing range jealous.

Here are a few Halloween jokes that didn't make it through to this year's front page collection. I hope you enjoy them. Mwahahahahaha.


Q. What do you call a fat Jack-O-Lantern?
A. A plumpkin.

Q. What does a skeleton order at a restaurant?
A. Spare ribs.

Q. Why did the vampires lose the baseball game?
A. Their bats flew away.

Q. What is a witch's favourite school subject?
A. Spelling.

Q. What did the mummy say to the detective?
A. Let's wrap this case up.

Q. How do monsters tell their future?
A. They read their horrorscope.

Q. What's a vampire's favourite fruit?
A. A necktarine.

Q. Why do mummies have trouble making friends?
A. They're too wrapped up in themselves.

Q. Why do ghosts like to haunt elevators?
A. It raises their spirits.

Q. Why did the game warden arrest the ghost?
A. He didn't have a haunting license.

And finally…

Q. What do you get when you divide the circumference of a jack-o-lantern by its diameter?
A. Pumpkin Pi.


See you all next issue!



Page 7


Commonwealth Ombudsman
For complaints and general inquiries about Australian Government Departments or agencies.

Complaints - Ph: 1300 362 072;
Ph: 07 3005 7000 (Brisbane);
Fax: 07 3229 4010 (Brisbane);

Queensland Ombudsman
If you feel you have been treated unfairly by a Queensland public agency or its staff.

Toll Free: 1800 068 908; TTY: 3006 8174;
Ph: 07 3005 7000; Fax: 07 3005 7067;

Telecommunications Industry Ombudsman
Dispute resolution service for unresolved complaints about telephone or Internet services within Australia.

Toll Free: 1800 062 058


Anti-Discrimination Commission Queensland
Level 2, St. James Place
155 - 157 Denham Street, Townsville;
Ph: 4799 7020, 1300 130 670;
Fax: 4799 7021; TTY: 1300 130 680;

Dispute Resolution Service
Level 2, St. James Place
155-157 Denham Street, Townsville;
Ph: 4799 7870, 1800 809 605;
Fax: 4799 7871;

Office of Fair Trading - Qld Government
Townsville Courthouse
31 Walker Street, Townsville
Ph: 13 13 04; Fax: 4799 7488

Townsville Community Legal Service
2/181 Sturt Street next to Bendigo Bank
Ph: 4721 5511; Fax: 4721 5499;


Don't forget VNQ's website is filled with information and links to all sorts of valuable resources.

Updated weekly - Special Events Page
Find out what's on in the local area!

Updated every issue - Newsletter Page
Willing & Able is always available online!

Updated recently - Training Page
Workshop details, resources & more!


If you're on Facebook, why not look up VNQ, make a comment or add yourself to VNQ's friends list?


Spread the Word about Willing & Able

Please feel free to pass this newsletter along to others who you think might be interested.

To subscribe to this bi-monthly newsletter contact:



For information on special events in the local area, visit the Townsville Community Calendar, brought to you by the wonderful volunteers at the Community Information Centre.

Or visit the Special Events page on the VNQ website.

Disclaimer: Whilst every care has been made to ensure the accuracy of this information, VNQ takes no responsibility for any error, omission or other mistake. Information is correct as of the date of printing. Contact organisations concerned for further details. Articles are sourced from a variety of sites and publications, including submissions by organisations. The opinions of the articles in this issue do not necessarily reflect the opinions of Volunteering North Queensland Inc.

Page 8


AGM Invitation

AGM Proxy Form

Page 9