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Volunteer Management Resources
The following documents and links may be of interest and assistance to anyone involved in the management of volunteers or volunteer programs.
Some of the documents are in PDF format. To read these documents you will require Adobe Reader. It is a free program available for download from www.adobe.com.
Willing & Able Newsletter
The bi-monthly newsletter produced by VNQ - it contains articles on a wide range of topics relating to volunteering and resources.
(the newsletter is also accessible through this site's main menu at the top of each page)
Volunteer Policy and Procedures Manual
An example of a Policy and Procedures manual, available for use as a template by other organisations.
The Volunteers Handbook
VNQ's volunteer information handbook, available for use as a template by other organisations.
Volunteer Orientation Handbook
VNQ's volunteer orientation handbook, available for use as a template by other organisations.
Characteristics of a Dysfunctional Board - Volunteering Nth Qld & OurCommunity.com
Details the charateristics that indicate a dysfunctional board and gives advice on how to avoid them and what to do if your board has them.
Organisational Policy & Procedures Manual
An example outline of a Policy & Procedures Manual, available for use as a template by other organisations.
Volunteering Queensland - inVOLve
inVOLve is a free online learning resource for the development and management of volunteer programs.
Volunteer Management Resource Kit
Volunteering Queensland have developed this resource kit for volunteer management.
Community Leadership and Management Development Resource
Volunteering Queensland have developed this resource to support members of volunteer committees.
Link to website (includes link to Word version)
Submission Writing Information
Volunteering Queensland have developed this guide to preparing a grants application.
Conducting a Community Forum
Volunteering Queensland have developed this guide for conducting a community forum.
Volunteers and Volunteer Programs in Health Care Settings
The National Health & Medical Research Council (NHMRC), in conjuction with Volunteering Australia, have developed this resource for volunteer managers in the Health Care system.
Australian Nonprofit Management Resources Guide
The Nonprofit Governance & Management Centre in conjunction with the centre for Australian Community Organisations & Management, have developed a collection of resources for non-profit and community organisations.
Voluntary Treasurer's Handbook
The Institute of Chartered Accountants in Australia have developed a good practical handbook for use by Treasurers of small non-profit organisations.
Developing Your Organisation
The QUT and the Department of Communities have developed a publication giving good advice and information on developing a community organisation. The publication is available for reading/printing online.
New Resources for You
Volunteering Australia have put together a page of skills, training and education resources for volunteers, volunteer managers and non-profit organisations.